Privacy Policy – Triloka Travels

At Triloka Travels, we provide premium tour, travel, and taxi services. We are deeply committed to protecting your privacy and ensuring the security of your personally identifiable information. This Privacy Policy outlines how we collect, use, and protect the information you share with us.

Information We Collect
To arrange your tour bookings, travel itineraries, and taxi services, we may collect the following information:

Personal Identification: Name, age, and gender.

Contact Information: Email address, telephone/mobile number, and physical address.

Travel Details: Pick-up and drop-off locations, flight/train details, and specific tour preferences.

Identification Docs: Government-issued IDs (where required by local law for hotel bookings or permits).

How We Use Your Information
We use the information we collect solely to provide and improve our services, including:

Booking your tour packages, hotels, and transport.

Scheduling and dispatching taxi services.

Communicating updates, booking confirmations, and essential travel alerts.

Responding to your customer service requests and inquiries.

Data Sharing and Disclosure (Our Strict Policy)
Your trust is our top priority. We do not sell, rent, trade, or share any of your personal information with any third parties for marketing or commercial purposes.

Your data is kept strictly confidential within Triloka Travels. The only exceptions where information might be disclosed are:

Service Fulfillment: Sharing minimal necessary details (like your name) with hotels or local transport authorities strictly required to secure your specific booking.

Legal Requirements: When required to do so by an official court order or law enforcement agencies under applicable legal frameworks.

Data Security
We implement robust administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Cookies and Website Tracking
If you visit our official website, we may track general, anonymous user data (such as IP addresses and browsing trends) to improve website functionality and user experience. This data remains completely anonymous and does not reveal your personal identity.
Your Rights and Choices
You have the right to:

Request access to the personal data we hold about you.

Request corrections to any inaccurate or incomplete information.

Request the deletion of your personal records from our system after your travel services are completed.

Changes to This Privacy Policy
Triloka Travels reserves the right to update this policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.